Question 1

What is rConfig and how does it work?

Accepted Answer

rConfig is an open-source, enterprise-ready Network Configuration Management (NCM) platform designed to simplify how businesses manage network device configurations at scale. It automates critical tasks like scheduled backups, configuration diffs, change detection, and compliance audits—saving time and reducing risk. Whether you manage a handful of routers or tens of thousands of switches, rConfig gives you full control with a clean web UI, powerful CLI, and REST API for deep automation. It supports real-time monitoring, vendor-agnostic backups, and policy-driven governance—all in one place. With zero lock-in and endless flexibility, rConfig helps enterprises and MSPs alike reduce manual effort, improve uptime, and ensure network integrity.

Question 2

What makes rConfig better than other NCM solutions?

Accepted Answer

rConfig stands out with a few core advantages: full vendor agnosticism, blazing-fast automation, real-time compliance reporting, and enterprise-grade scalability. Unlike tools that restrict you to specific vendors or paid plugins, rConfig backs up any network device—firewalls, switches, routers, wireless, and more—without limits or licensing headaches. We’ve also built advanced features like Script Integration for automation in Python, Bash, or JS, and distributed architecture for high availability. Plus, with zero critical CVEs ever reported, our focus on security and stability is unmatched. Customers consistently choose rConfig over platforms like Oxidized and Unimus because it blends the simplicity of open source with the power of commercial-grade performance.

Question 3

Is rConfig secure?

Accepted Answer

Yes—rConfig is engineered with security at its core. We’ve never had a single critical CVE, and we continuously test against modern threats using automated and manual security testing. Configs are encrypted at rest, access is controlled with RBAC, and detailed audit logs give full visibility into user actions and system changes. For customers in regulated industries like finance, healthcare, and government, rConfig supports ISO, NIST, and CIS-aligned compliance features, and can be deployed in secure, air-gapped environments. It’s also fully self-hosted, so you control where your data lives—on-prem or in your own cloud.

Question 4

Can rConfig scale with my growing network?

Accepted Answer

Absolutely—rConfig was built from the ground up to support networks of all sizes, from small business setups to complex, multi-site global infrastructures with 100,000+ devices. Our advanced distributed NCM architecture supports load-balanced deployments, real-time sync, failover capabilities, and geographic separation of collectors. You can deploy rConfig in high-availability mode for mission-critical environments, and seamlessly manage multiple sites, tenants, or customer segments from one central dashboard. It’s built for MSPs, enterprises, and any team that’s scaling fast and needs infrastructure that can keep up.

Question 5

What integrations does rConfig support?

Accepted Answer

rConfig integrates with your entire ecosystem—no walled gardens. You can push data and alerts into SIEM tools like Splunk or ELK, sync with ITSM platforms like ServiceNow, or integrate with monitoring tools like Zabbix, Nagios, and Prometheus. With our full-featured REST API, you can automate just about anything—from device onboarding and scheduled backups to triggering config compliance checks and alerts. You can also set up webhooks, syslog streams, or custom automation scripts using Python, Bash, or JavaScript through the built-in Script Engine.

Question 6

Do you offer support and professional services?

Accepted Answer

Yes—we’re known for it. Whether you’re deploying rConfig across your enterprise or need help with a specific challenge, our professional services team is ready to guide you. Led by our world-renowned CTO, we offer tailored engagements covering deployment design, HA & BCP architecture, compliance setup, automation scripts, and more. We also offer onboarding, 1:1 training sessions, and white-glove support for Pro and Enterprise customers. Need a custom feature? We do that too—via our enterprise engineering team. With rConfig, you’re never on your own. From proof-of-concept to production, we’re with you every step of the way.

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